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Grandstream GAC2500 Conference Phone New Arrival

09/12/2015
by Toan Nguyen Quang
Grandstream GAC2500 Conference Phone

Introducing the newGrandstream GAC2500 Conference Phone

Grandstream GAC2500 Conference Phone  is full HD audio, Gigabit ports, PoE, a built-in call scheduler and web browser, easily create and hold a conference at any time and the 4.3” touch screen and familiar Android interface offers easy use. It supportsup to 6 lines and 6 SIP accounts while also offering full access to the Google Play Store in order to hold conferences through Skype, Google Hangouts and more. It offers a variety of mobility options by supporting Bluetooth for audio pairing and data syncing with mobile devices, as well as WiFi for wireless calling/conferencing in any location bridge calls from Android apps into SIP calls/conferences

Features

  • 6 lines, 6 SIP accounts, 7-way voice conferencing
  • Runs Android 4.4 and offers full access to the Google Play Store and all Android apps, such as Skype, Google Hangouts and more
  • Bluetooth to support syncing of headsets and mobile devices
  • Built-in 7-way conference bridge
  • 4.3" (800x480) capacitive touch screen for easy use
  • Auto-sensing Gigabit port, built-in PoE support
  • Built-in WiFi support offers mobility and network flexibility
  • Full HD audio support to maximize voice quality
  • Daisy-chain support to combine two GAC2500 together
  • TLS and SRTP security encryption

 How to use Grandstream GAC2500

For more information, call us today at 1900 1563 to speak with a live VoIP solutions expert.

Mobile IPPBX for enterprise

30/11/2015
by Toan Nguyen Quang
Mobile IPPBX for enterprise

Context

You provide your mobile phone customers. You wish:

  • Customers can contact you whenever they need to and you can receive incoming calls anywhere, anytime
  • This number is often considered the hotline (hotline) and easy to remember

Problem

When the number of calls increase and demand change management, you encounter the following issues:

  • One mobile sim only allow you to get the maximum 1 simultaneous calls at a time, and the Telco does not provide line hunting service to group multiple mobile numbers into a group in which the main number busy, the call shall be routed to other available number.
  • There is no mechanism available to specify how to answer. eg call is someone answered during working hours, call is routed to IVR if out of work, emergency call may be routed immediately to the hotline
  • No call recording and detailed history call processing
  • Internal communication is not convenient and high costs

Forces

You have

  • Staff in your office
  • Salespeople move (outside the office) that the staff in the office, customers should contact
  • Many branches

Solution

Buy or lease a PBX system is capable of resolving the problems outlined above

Buy

  1. The user connects to the PBX, can make calls from anywhere by using one of the following terminals (end-user devices):
  • In the office / work at home: Use of desk phones (SIP), Wireless DECT (SIP) or softphone running on a PC
  • Outside/ mobile work WITH IP connection to PABX: Using softphone running on smartphones
  • Outside/ mobile work WITHOUT IP connection to the IP PBX: Use Onecontact (Mobifone) / MEG (Vinaphone)
  1. The PBX serves the users and connect to PSTN (public telecommunications network) using one or a combination of the following trunks
  • GSM trunk: using one or more SIM card. GSM trunking allows easily moving to any location (across the country) without the need to change the number.
    • Call to: Just provide a single mobile number for receiving all incoming calls. When the call to the main number is busy, the call will be routed to other avaible number (SIM) in the self-hunting group.
    • Call out: You can select one of two ways: 1) showing a single number (must use Onecontact / Meg). 2) showing radom SIM subsriber number
  • SIP trunk: SIP Trunking enables the operator can move to any place (in the province) without having to change numbers.
  • Analog C/O and/or ISDN trunk is traditional and very difficult to keep the number when moving office
  1. In case the PBX has open access from the Internet, you need to equip addtional security devices to prevent hack and attacks and it is Session Border Controller

Rent

  • Rent could be achieved in two ways: place installed system in your office or on the cloud.
  • Rent if having installed system in your office allows keeping your existing C/O and/or ISDN trunk & its number. Conversely rent on Cloud will be difficult to retain these trunks & numbers
  • Currently most of PBX service provider can meet the solution described above. It is important to choose the call quality and service support, cost of installation and rental fee

Resulting context

This solution offers a number of benefits:

  • Staff can be contacted at any place
  • Easy to deploy upgrades and expansion
  • Save up phone charges (up to 90% compared with traditional PBX solution)

However, due to IP-based networks, the quality of the system depends on the quality of the network connection. Internal IP networks (switches, cables) to ensure stable operation and when the connection to the Internet, in addition to a stable connection, to allocate sufficient bandwidth for voice quality is guaranteed.

Simple SIP and Android Video Conferencing from Grandstream

02/10/2015
by Toan Nguyen Quang
Grandstream GVC3200 News

It’s frustrating when you’re trying to coordinate a video conference call and it simply does not work.

The typical (annoying) scenario you find yourself in is that you have multiple parties calling in from different locations and they are all using different technology.

Interoperability is a claim that a lot of devices and platforms make but, getting different systems to talk with one another so that you can talk with your colleagues isn’t always as easy as we’re led to believe.

VIDEO CONFERENCING WITH SIP AND ANDROID

Introducing the new Grandstream GVC3200 video conferencing system solution

Grandstream’s latest video conferencing solution is designed to eliminate barriers to hosting successful video conference calls with it’s dual SIP-based and Android-based platform.

The GVC3200 Supports any SIP platform and any Android app so it has the ability to bridge calls from Android apps into a SIP conference.

FULL ACCESS

The GVC3200 is equipped with Android 4.4, giving you full access to all video conferencing apps in the Google Play Store including:

  • Skype
  • Skype for Business
  • Google Hangouts

MORE FEATURES THAN YOU CAN SHAKE A SELFIE STICK AT

The GVC3200 is more than just a webcam you plunk down on a desk somewhere.

This is a room-based, PTZ video conferencing unit with lots of powerful features, including it’s own remote control.

Check out this feature list:

Grandstream GVC3200 features list

HOW TO USE THE GRANDSTREAM GVC3200

To see the GVC3200 in action watch the video below which explains installation, how to add monitors, how to use the included wall mount, computer screen sharing options, Bluetooth connectivity, how to use the remote and the remote control Android app, and more:

For more information, call us today at 1900 1563 to speak with a live VoIP solutions expert.

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